IdenTrust will send you an email letting you know that you have been approved.
This email will contain your Activation Code and a link to identrust.com/install
You will arrive on this webpage.
Click "I'm Ready - Please check if my system is read>>"
Use your Activation Code from the email NOT your Account Code to log in. Your password will be the same as the one you set to create your application.
Click "Next>>"
You have already activated your Cert.
IdenTrust wants you to copy a key and install an application. Download the Retrieval application. Copy your key.
Instead, go here to IdenTrust's Certificate Manager
Log in with your account number and password
You will arrive on a screen similar to this after log in, you will see your Cert selected.
On the "For this certificate" dropdown, select "Download Your Certificate in PEM"
Click "Continue"
This pop-up will look different depending on your operating system and browser. A pop-up will appear to download the Cert.
Rename the download as your name and "Valid To" date found next to your Cert information in the Certificate Management Center.
"FirstMiddleLast_Cert_MM-DD-YYYY"
Choose to download it to your Downloads folder or Desktop Folder so it is easy to find.
Save the download.
Your Cert will be saved on your computer in your Downloads or Desktop.
Email Certs@Validocs.com with your full legal name and your Cert as an attachment.
Validocs has your cert and you may continue with the application.